Legal Automation for High-Volume Consumer Rights Cases
Implementing document automation and AI-assisted review workflows at IUSTA, a legal tech startup focused on consumer rights at scale.
Context
IUSTA, a Berlin legal automation startup, handled high-volume consumer rights cases such as Dieselgate claims. Manual document review and client intake created bottlenecks that limited throughput and increased operational cost.
Approach
Implemented document automation and digital workflows for mass consumer rights cases. Developed and tested AI-assisted document review and client intake processes to reduce manual effort. Collaborated directly with software engineers to improve case management system usability and efficiency.
Outcome
Reduced manual processing overhead, accelerated case throughput and established repeatable automation patterns that the engineering team could extend to new case types.